Privacy Policy

We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a pleasant shopping experience.

What information do we collect and what we do with it

Information you provide to us: your name, address, phone number and e-mail address. You may also choose to provide us with additional personal information (for a custom order of jewellery, for example) if you contact us directly.

Information gathered automatically: your IP address, demographic information (location), technical information (like the type of your device, browser etc.).

We use the information we gather for processing orders, internal record keeping and improving our products and services.

We don’t share any of your private information with third parties (other than necessary for processing orders like the post office and courier services). We protect all information from unauthorised access and we don’t store any of your payment information at all. Your payment data are protected by Paypal’s privacy policy.

We don’t send any commercial e-mails without previous explicit consent.

We will retain your details for as long as necessary to process the transaction and to comply with legal or tax obligations. We retain personal data related to orders or customer queries for 7 years.

By making an order, you are giving us consent to gather, store and use your private information according to these policies. By using this website, you are giving us consent to gather, store and use your automatically gathered data and consent to use cookies.

Your rights

You have the right to know what personal data we hold about you, and to ask for that data to be changed or deleted.

You also have the right to complain to the ICO if you believe there is a problem with the way we handle your data. If you have any concerns about your personal data, please contact us.

For purposes of EU data protection law, Anna Reindlova is the data controller of your personal information.

Email: contact@annarei.net

Contact address: Anna Reindlova, 11 Mor Awel Estate, Penygroes, LL54 6RA, United Kingdom

Cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. We use cookies to keep track of what you have in your basket, to remember you when you return to our site, for our site to function properly and for statistical analysis purposes.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer.

 

Third-Party web services

We use Google Analytics to help analyze where visitors go and what they do while visiting our website. This is done using the information mentioned above (information gathered automatically). We use Google Analytics for improving our services only. Google may use the data collected to contextualize and personalize the ads of its own advertising network.

We also use social media share buttons and plug-ins.